MyCare Health Services (U) Ltd ("MyCare", "we") respects your privacy. This policy describes what we collect, why, and how we protect it.
What we collect
- Patient identifiers: name, age, sex, phone number.
- Prescription content: diagnosis, medications, prescriber details.
- Communications you send to our care coordinators via WhatsApp.
How we use it
- To issue e-prescriptions and deliver them to you on WhatsApp.
- To enable follow-up care through the QR code on your prescription.
- To maintain your record for continuity of care at partner hospitals, with your consent.
What we don't do
- We do not sell your data to third parties.
- We do not post your data publicly.
- We do not share your records with hospitals or insurers without your consent.
Your rights
You may request to view, export, or delete your data at any time by emailing mycareug@gmail.com.
Last updated: May 2026